# Delivery Policy

Sales&esales is committed to fast, reliable delivery for all orders.

## Delivery Timelines

- Same-day, next-day, and standard delivery options available.
- Delivery times depend on location and product type.

## Failed Delivery

- If delivery fails, we will contact you to reschedule.
- After 3 failed attempts, the order may be returned to our warehouse.

## Address Changes

- Address changes must be made before dispatch.
- Contact support immediately for urgent changes.

## Delivery Insurance

- Orders over KES 5,000 are automatically insured.
- Optional insurance available for all orders.

## Tracking

- Real-time tracking available in your account dashboard.
- SMS and email updates provided.

For full details, see our Shipping Info and Terms & Conditions.