# Product Policy

Sales&esales is committed to offering only genuine, high-quality products. Our product policy ensures transparency, safety, and customer satisfaction.

## Product Quality

- All products are sourced from verified vendors.
- Products must meet Kenyan and international quality standards.
- Regular quality checks and audits are performed.

## Authenticity

- No counterfeit or fake products allowed.
- Brand authenticity is verified for all listings.

## Warranty & Returns

- Most electronics and appliances come with manufacturer warranties.
- Warranty details are listed on product pages.
- Returns are accepted as per our Return Policy.

## Compliance

- Products must comply with Kenyan regulations (KEBS, KRA, etc.).
- Vendors must provide proof of compliance for regulated items.

## Safety

- All products are checked for safety hazards.
- Health and beauty items follow strict hygiene protocols.

For questions about product quality or warranty, contact support@salesandesale.com.